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Title
Text copied to clipboard!Restaurant General Manager
Description
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We are looking for a highly motivated and experienced Restaurant General Manager to lead our restaurant operations and ensure exceptional customer experiences. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering high-quality service. As the Restaurant General Manager, you will be responsible for overseeing all aspects of the restaurant, including staff management, financial performance, inventory control, and customer satisfaction.
You will play a key role in developing and implementing strategies to increase sales, improve operational efficiency, and maintain high standards of food quality and service. You will also be responsible for hiring, training, and mentoring team members to create a positive and productive work environment. The successful candidate will be a hands-on leader who can inspire and motivate staff while maintaining a focus on business goals and customer satisfaction.
In this role, you will monitor daily operations to ensure compliance with health and safety regulations, manage budgets and financial reports, and work closely with the kitchen and front-of-house teams to deliver a seamless dining experience. You will also handle customer feedback and resolve any issues promptly and professionally.
This position requires excellent communication and organizational skills, the ability to multitask in a fast-paced environment, and a commitment to continuous improvement. If you are a results-driven professional with a passion for hospitality and a track record of success in restaurant management, we invite you to apply and join our dynamic team.
Responsibilities
Text copied to clipboard!- Oversee daily restaurant operations and ensure smooth workflow
- Manage and train staff to deliver excellent customer service
- Monitor inventory levels and order supplies as needed
- Develop and implement strategies to increase sales and profitability
- Ensure compliance with health, safety, and sanitation regulations
- Handle customer complaints and resolve issues promptly
- Prepare and manage budgets, forecasts, and financial reports
- Coordinate with kitchen staff to maintain food quality and consistency
- Schedule shifts and manage labor costs effectively
- Maintain a clean and welcoming environment for guests
Requirements
Text copied to clipboard!- Proven experience as a restaurant manager or similar role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of restaurant operations and best practices
- Familiarity with budgeting, financial reporting, and cost control
- Ability to work flexible hours, including nights and weekends
- Customer-focused mindset with problem-solving skills
- Understanding of health and safety regulations
- Proficiency in restaurant management software is a plus
- High school diploma or equivalent; degree in hospitality is preferred
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in restaurant management?
- Can you describe a time you resolved a customer complaint?
- What strategies have you used to increase restaurant sales?
- How do you manage and motivate your team?
- Are you comfortable working evenings, weekends, and holidays?
- What is your approach to maintaining food safety standards?
- How do you handle inventory and supply chain issues?
- What restaurant management software are you familiar with?
- Can you provide an example of a successful cost-saving initiative?
- Why do you want to work with our restaurant?
